Notre aims to ship Overnight Express and Two Day Express orders as fast as possible, but this can take up to 24 hours.
If you have received a shipping notification, Notre is unable to make any changes to your order.
Notre is unable to combine orders or add items to orders.
*Notre aims to ship orders within 2 business days but occasionally shipments are delayed to a high volume of orders, holidays, and weekends. Orders placed over the weekend or on holidays will be shipped the following business day. Notre is not responsible for any delays and/or damage caused in-transit by the delivery service or customs agencies.
Notre sometimes undergoes periods of high order volume where shipping times can exceed the two business day window.
All U.S. orders are trackable via FedEx. Canada and International shipping options include USPS Priority International and USPS Priority Express International.
International Custom Duties - International orders may be charged customs fees by the destination country's government. We have no control over if, and how much you are charged for customs. We are not responsible for any additional charges the destination country imposes on you. Due to the customs process, delivery times are estimates and may take longer than stated.
*USPS estimates to most major markets. Does not include passage through customs.
DHL is offered worldwide. This varies slightly by market.
NOTE: Certain sneaker releases use Notre's Limited Release Shipping which costs $15.00 and uses a direct signature. This is done to make sure every customer receives the pair that they ordered.