Shopping for someone else but not sure what to give them? Give them the gift of choice with a Notre Gift Card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Notre offers free returns within the continental United States. Please note that original shipping fees are not refundable.
To receive a refund for your return, your item(s) must meet the following conditions:
Intimate apparel and swimwear (including, but not limited to, lingerie, boxers, briefs, swimsuits and bikini bottoms) must be returned with the original hygienic protective strip still intact.
Footwear must be returned with the dust bag, original shoe box and any other included materials (such as hangtags and extra laces), as these are considered part of the product. All original shoe boxes must be placed inside a shipping box in order to qualify for a return or exchange.
Final Sale items are not eligible for return. Final Sale items include, but are not limited to, socks, publications, apothecary items (fragrances, candles, incense, grooming products, garment care products, etc...) and any items marked Final Sale.
Notre reserves the right to reject returns that do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
USAPlease visit our Return Center. Begin the process by entering the email associated with your order.
InternationalPlease email email@example.com to process your return.
Your return or exchange must be postmarked no later than 14 days after your delivery date.
A refund will be issued back to your original payment method within 5 business days of Notre receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checkout. Your financial institution may require additional time to process the refund to your account.